What are the three major reasons you buy from us and not somebody else?
I personally had worked with the company in past and know of their work. So trust was a big part.
Which one is most important?
Personal relationship.
What is the point of difference that makes you choose us first?
Above reasons.
What are the 2 things that annoy you the most when dealing with businesses in our industry?
Time delays with other entities. ( Permit process…etc)
How likely would you refer us to a friend/family member/etc?
I would.
What would be your rating of us from 1 – 10, with 10 being the best?
It’s difficult because there were internal issues that affected my, ability to communicate and change the dynamics of my relationship with owner, but newer owner did stay and continues to stay in communication with me on project for all post construction issues, and is great at handling them, very professionally!