What are the three major reasons you buy from us and not somebody else?
I found Carol to be very responsive, professional, and honest. She understood my
situation and was empathetic and helpful in figuring out a solution. She was also willing to take on my project and bring it to completion.
Which one is most important?
What’s most important to me is that I feel I can trust Carol. This impression came primarily from her honesty, candor, and responsiveness to communication.
What is the point of difference that makes you choose us first?
What I said above. Many contractors I have worked with are not effective communicators, and I often have the feeling they aren’t fully transparent with me. Carol gives the opposite impression.
If you could improve 2 things about us, what would they be, and how would you change them?
I really can’t think of anything at this point.
What are the 2 things that annoy you the most when dealing with businesses in our industry?
Lack of transparency and poor communication
How likely would you refer us to a friend/family member/etc?
Absolutely I would recommend Carol to anyone looking for a contractor/builder.
What would be your rating of us from 1 – 10, with 10 being the best?
10